OFFICE
HOURS
Starting January 1, 2004, Riverside Highland Water Company's
business hours are as follows:
Monday thru Thursday:
7:30 a.m. to 5:00 p.m.
1st & 3rd Friday:
7:30 a.m. to 4:00 p.m.
Closed on the 2nd & 4th Friday
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Automated
Meter Reading
As mentioned in last year's Consumer Confidence
Report, in 2005 Riverside Highland Water Company
conducted a pilot program using automated meter
reading. This system uses a reading device to
automatically record the reading from a transmitter
inside the meter, thus eliminating the need to
manually read each meter.
The program proved to be so successful that in
2006, we began to replace the current water meters
with new automated meters on an as-needed basis,
such as in new housing tracts or when an older
meter failed.
In 2007, we began by replacing approximately
450 meters in one area and began reading those
meters with the receiver. The areas where the
old meters were replaced used to take about fifteen
man hours to read. Now it takes about two hours.
We plan on continuing the replacement program
throughout 2008 and beyond.
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New
Corporate Facilities
Riverside Highland Water Company is proud to
announce that we are now operating out of our
new facilities at 12374 Michigan Street
in Grand Terrace.
This is the Company's first move since 1960,
and is only the third location we have occupied
in our 110 year history.
We are also pleased to announce that the new
facilities are completely paid for and we did
not need to finance the property purchase or any
of the construction costs.
We consider this new facility part of our ongoing
Capital Improvement Plan that will allow us to
continue operating efficiently for years to come.
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