1. Bills will be mailed on the 15th
of each even numbered month and will become delinquent
if payment is not IN OUR OFFICE
on the 5th day of the following
month. For your convenience, a “Payment Drop Box” is located
in the parking lot of the Water Company and at Smart Time
Foods Store (corner of Canal Street and Barton Road.
2. Reminder notices will be mailed on the 6th of the
month.
3 . Seven days later, approximately the 13th, a DOOR
TAG will be hung and an ADDITIONAL
$10.00 FEE WILL BE CHARGED.
3. On the second business day after the door tag is hung,
if the account remains unpaid, the service will be disconnected
and an ADDITIONAL $25.00 FEE WILL BE CHARGED.
The balance must be paid in full before service will be
resumed.
The above dates are approximate and may vary due to weekends
and holidays. The late charges are also subject to change.
Collection can be expensive. It is felt that those who
pay promptly should not bear the additional expense incurred
in collection.
For the 2008 Billing Schedule click
here.
Special Pay
Arrangements
All customers will be given three "Special
Pay" arrangements in a twelve-month period. You will
be asked to give a specific date that the payment will
be made. The payment must be in our hands before
close of business on the day specified or the water service
will be turned off and an additional reconnection
charge of $25.00 will be added to your account.
If this occurs, the entire balance, including the reconnection
fee, must be paid prior to the water service being turned
back on.
Note: Special Pay arrangements can only be carried
to the last day of the non-billing (odd) month.
Returned Checks
In 1991, the Board of Directors established the
following “Return Check Procedure.”
Any check returned will AUTOMATICALLY
have a service charge applied to it.
The service charge will be as follows:
A phone call and/or door tag will be initiated. You have
72 hours to bring into the office
CASH, MONEY ORDER OR CASHIER'S CHECK
or service will be disconnected.
If, for any reason, your water needs to be turned off at
the meter, please call us! We will be
happy to come out at any time, 24 hours a day, seven days
a week, at no charge to you.
The turn-off valve requres a special tool and the valve
can be easily damaged if the wrong tool is
used. If you use the wrong too and damage the turn-off valve,
your account will be charged for the cost of the repairs.
So please remember - just call us at (909) 825-4128
and we'll take care of the rest.
All concerned wish to thank you.
